What are the Shipping Terms?
We use the United States Postal Service to ship all items. All items are shipping Priority Mail 2 to 3 day shipping with $50 insurance added.
2.Priority Mail- takes 2-4 days for delivery.
3. International Shipping-We ship first class international. Please note, shipping charges to some countries are high up to $20 and once there, your Govt. will not release the package to you until you pay a customs charge. The highest charge we have seen is $20 for shipping and $20 for customs charge, this was in the UK. Please chaeck your customs laws before ordering so you understand how much it will cost you in total. We find the lowest price to ship and this depends on the weight of the product.
*We ship six days a week (Monday thru Saturday) from New Jersey.
How long will it take to pack the order?
Orders are prepared for shipment the day you place your order and are mailed the next day or up to 2 days. Exceptions would be holidays. International orders may take 3 days to process. Each product is carefully wrapped for a safe journey to you!
What kind of Payment do you accept?
There are three ways to pay:
1. Credit Card-Click the paypal check out button in your shopping cart if you want to pay using paypal or a credit card. If you need to add more items, simply click the continue shopping button.
Paypal processes credit cards for us so you do not need an account with paypal to use your credit card. You will be taken to a secure site and asked to enter your credit card information. This is a simple process and 100% secure and backed up by paypal. They accept Visa, Mastercard, Discover Card and American Express.
2. Paypal-If you do have a paypal account, simply click the checkout button for paypal and use your paypal account to pay for your items.
3. Offline Payment- We also offer an offline payment option. Information on how to pay by check or money order will be available during the check out process. You will be mailing your check to a po box number. This box is checked every two weeks so it could take up to two weeks or more to receive your items if payment is done this way Note: Your items will be shipped when your check is cleared.
If for any reason you are not pleased with an item, simply return it within 15 days for a full refund.
Why Can’t I fill in my state on the order form?
When adding your mailing address in our order form, the state selection will appear after you fill in your city and zip code.
Why are your products so cheap compared with other sites?
Our products our high quality crystals. We would like everyone to have the chance to purchase our products so we keep prices at a reasonable rate. We also use email rather than phones for customer service. This saves time in processing your order and time saves you money. We have exceptional response time if you have a question about our products as you can see on our testimonial page.
Which products are available for wholesale?
A select amount of items on the site are available for wholesale. If you are interested in buying wholesale items, or have a product suggestion, please contact us through email. We offer many items not found on the site for wholesale.
Who can buy your wholesale products?
Anyone can purchase products at wholesale prices for resale. Most of our products are available for wholesale. The only requirement is you must purchase a minimum of 10 of the same item and agree to not sell our items on ebay. Email us your desired product or purchase right from the site under the wholesale category.
We now have a small wholesale site on Bonanza. Here you can purchase crystals to begin a start up business or give as presents or use for classes etc.